How can I use the chat service?

For real-time communication, we use the federated messaging platform Matrix. We host our own server for users with IPA accounts.

Connecting to the service

Logging into the Matrix server assumes you have a FOSS Galaxy IPA account. You can use any Matrix client, and we provide a self-hosted copy of Element.

Your matrix account is of the format:

NOTE: When using 3rd party clients, you may need to specify the server as if auto-discovery fails.


There are a number of specialised rooms, which are available in the Matrix Space.


There are a number of useful services which are available on our Matrix server.

We have suspended some of the other bridges due to the terms of services of those platforms.

The bug which caused this to be the case should now be resolved. Providing the server name, should work now.